What are the check-in and check-out times at Citizenm Boston Back Bay?
Check-in is at 14:00 and check-out is by 11:00.
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Citizenm Boston Back Bay – Hotel near airport in Boston
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Key details
Hotel overview and key features
408 Newbury Street, Boston, MA 02115,
- Near Newbury Street
Great
8.8
9.2
4.3
4.5
Citizenm Boston Back Bay sits at the intersection of Massachusetts Avenue and Newbury Street in Back Bay, a
Tech-Savvy Rooms
The 4-star citizenM Boston Back Bay offers
Dining & Bar
canteenM serves
Nearby Attractions
Popular nearby attractions include Boston Common (1.2 miles),
Guest Services
The hotel offers a
“Citizenm Boston Back Bay distinguishes itself with tech-forward amenities like in-room iPads and a vibrant, modern aesthetic. Its location near the Massachusetts Institute of Technology and Newbury Street places guests in the heart of Boston's cultural and commercial activity. I find its combination of international dining and efficient services particularly appealing for both business and leisure travelers.”
Choose your ideal room style
Choose from family rooms, suites, flexible cancellation & more
- King Room High Floor2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room Accessible2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
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Prices and Availability
Check availability and prices for your travel dates right now!
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Check-in/ Check-out
Facilities
Stay relaxed and refreshed just minutes from the airport
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Dining
- Restaurant
- Bar/ Lounge area
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
Show more
Location
408 Newbury Street, Boston, MA 02115,
Explore Boston
Explore the Surroundings
Fenway Park
12-minute walk
Fenway Park, a historic baseball park, offers guided tours and the iconic Green Monster view. A must-visit for sports enthusiasts.
Museum of Fine Arts
17-minute walk
The Museum of Fine Arts features an impressive collection, including American art. Special exhibitions and events are frequently hosted.
Boston Public Library
13-minute walk
This beautiful library is renowned for its architecture and art. Explore the historic courtyard and take part in guided tours.
Isabella Stewart Gardner Museum
20-minute walk
The Isabella Stewart Gardner Museum's stunning courtyard and art collection highlight its unique design. An enchanting cultural experience.
Back Bay Fens
7-minute walk
This park is great for relaxing walks and picnics. The rose garden within is particularly picturesque in bloom, perfect for families.
Boston Duck Tours
14-minute walk
Enjoy a unique land-and-water tour of Boston's landmarks. The amphibious vehicles add a fun twist, making it ideal for all ages.
Yoga in the Park
7-minute walk
Join local yoga classes at Back Bay Fens for relaxation and wellness. Classes are designed for all skill levels, especially suitable for solo travelers.
Sonsie
3-minute walk
Sonsie offers a chic atmosphere with a diverse menu. Known for fresh seafood dishes and outdoor seating, ideal for a cozy dinner.
Boston Burger Company
3-minute walk
Casual dining at Boston Burger Company features gourmet burgers and creative toppings. A family favorite with a vibrant ambiance.
Pad Thai Cafe
4-minute walk
Pad Thai Cafe serves authentic Thai cuisine in a cozy setting. Vegetarian options are available, making it a great dining choice.
Boston Symphony Hall
8-minute walk
This historic concert hall features classical music performances. Check for special events for all ages, including family-friendly options.
Copley Place
14-minute walk
Copley Place offers high-end shopping and dining experiences, perfect for a leisurely evening out. A range of options available.
Getting around
Looking for early discounts?
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 21.5 per person.
Pets
Pets are not allowed.
Number of floors:
11
Number of rooms:
399
Guest scores and detailed hotel feedback
Past guest experiences and opinions
Show moreShow less
Pros
Modern design
Outdoor space
Prime location
Comfy bed
Cozy lobby
Cons
Small rooms
Confusing controls
No full invoice
No free coffee
Guest reviewsbased on 3561 reviews
James from United Kingdom
Single
King Room
4 nights in November 2025
|
Reviewed: February 15, 2026
7/10
Acceptable stay with some downsides
convenient access public transportation nearby shopping dining room control ipad subpar gym equipment overrated technology inoperable iron board
The location IS great for accessing public transportation. Shopping and dining options are also very close. I really liked controlling the room with the iPad. It was so cool to open and close the curtain, turn on and off the light and even adjust the brightness and colours..
The gym ISN'T great. I found the technology to be a bit overrated. An iron board was not in the room and the one on my floor did not even work.
0 Helpful
oliver from united kingdom
Single
king room
3 nights in November 2025
|
Reviewed: February 10, 2026
9.3/10
amazing automated stay!!!
tablet control friendly staff helpful directions
i loved how automated everything was! using the tablet to control the lights, temperature, and tv was so cool. the staff was also super friendly and helpful, especially when i needed directions.
the room was quite small, a bit difficult to move around with luggage.
Location
10/10
The hotel's location was perfect for exploring, very close to main attractions. it was also really convenient being near public transportation. Everything was easily accessible!
Dining
9/10
the breakfast options had lots of variety. the coffee was good, and the common areas were well designed and comfortable. the rooftop bar provided amazing views!
Rooms
9/10
the room had a comfortable bed and a modern feel. i especially liked controlling everything with the tablet provided. blackout shades were really effective too!!!
0 Helpful
|
Liam from United Kingdom
Business traveller
King Room
4 nights in November 2025
|
Reviewed: February 05, 2026
7/10
Adequate stay experience
convenient location fast elevators quiet hallways confusing process small room inadequate shower
The location was convenient. It was easy to access nearby restaurants. Fast elevators served the floors. The hotel also remained generally quiet, without excessive noise in the hallways.
I found requesting housekeeping a little confusing. The whole process of controlling everything in the room through the ipad was not intuitive. The room was also quite small. The shower's temperature was only mostly hot enough.
0 Helpful
Jack from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: January 17, 2026
9/10
Modern Stay with City Views
modern room perfect location easy walk
the room was modern with a great view over the city i could easily walk to the freedom trail and fenway park the location was perfect for exploring i appreciated being near a train station
0 Helpful
Liam from Ireland
Single
King Room
3 nights in November 2025
|
Reviewed: December 20, 2025
9/10
comfortable bed practical room brand new
The bed was notably large and comfortable. The room itself was clean and had a practical design. Everything felt brand new.
The check-in process involved self-service kiosks. I prefer personal interaction.
0 Helpful
sean from united kingdom
Single
king room
3 nights in August 2025
|
Reviewed: September 26, 2025
9.3/10
modern stay, great location!
ipad control system perfect location comfortable bed
i stayed for a few nights and found some aspects stood out. the ipad control system for lights and blinds was quite excellent. the location was perfect, very close to the station and shopping areas. the bed was especially comfortable, i slept very well each night.
The room size was a bit small. It was manageable, but more space would certainly enhance the stay.
Location
10/10
the hotel is conveniently situated near back bay station. many shops and restaurants are easily accessible. prudential center is also within a short walk.
Dining
9/10
breakfast included a wide selection of options, including roasted potatoes and guacamole. coffee was available and quite good. this setup provided a solid start to each day!!!
Service
9/10
the staff were friendly and accommodating, assisting with directions. check-in involved using a kiosk, a quick and efficient process. they definitely.!!
0 Helpful
|
Show more reviews
FAQs
About Citizenm Boston Back Bay
What is the distance from Citizenm Boston Back Bay to Boston Harbor Seaplane Base Airport?
The hotel is located 11 km from Boston Harbor Seaplane Base Airport.
Which popular attractions are near Citizenm Boston Back Bay?
Nearby attractions include Massachusetts Institute of Technology (1 km), Hynes Convention Center (1 km), and Prudential Tower (1 km).
What dining options are available at Citizenm Boston Back Bay?
The hotel features an on-site restaurant serving international cuisine and a bar.
What room amenities can guests expect at Citizenm Boston Back Bay?
Rooms include air conditioning, an iPad, a private bathroom, a safe deposit box, and a TV.
Is breakfast included at Citizenm Boston Back Bay?
A buffet, vegetarian, or vegan breakfast is available for an additional charge of 20 USD.
Does Citizenm Boston Back Bay have a fitness center?
Yes, the hotel provides a fitness center for guests.
What type of hotel is Citizenm Boston Back Bay?
The hotel is a modern luxury accommodation suitable for both business and leisure travelers.
Are there any notable nearby dining options to Citizenm Boston Back Bay?
Notable nearby restaurants include Boston Burger Co-Boylston, The Bebop, and Deuxave, all located within 0.5 km.
What services does the 24-hour reception at Citizenm Boston Back Bay offer?
The 24-hour reception can provide tips on the area and assistance with luggage storage.
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